Trusted Choice®
agencies are insurance and financial services firms whose
access to multiple companies and commitment to quality service
enable us to offer our clients competitive pricing, a broad
choice of products and unparalleled advocacy.
As a Trusted Choice®
agency, we are dedicated to you and are committed to treating
you as a person, not a policy. This commitment means we shall:
-
Work with you to identify the
insurance and financial services that are right for you,
your family or your business and use our access to multiple
companies to deliver those products.
-
Guide you through the claims
process for a prompt and fair resolution of your claim.
-
Help you solve problems
related to your coverage or account.
-
Explain the coverages and
options available to you through our agency, at your
request.
-
Return your phone calls and
e-mails promptly and respond to your requests in a timely
manner.
-
Provide 24/7 services for our
customers, offering any or all of the following: emergency
phone numbers, Internet account access, e-mail and call
center services.
-
Use our experience and
multiple company relationships to customize your coverage as
needed.
-
Commit our staff to continuing
education so they may be more knowledgeable in serving you.
-
Treat you with respect and
courtesy.
-
Conduct our business in an
ethical manner
We pledge this to you, our clients and ask that you let us
know if we fail to meet our commitment, so we may take
corrective action.
